Our Wide Range of Services
At Connect Global Communications, we understand the importance of seamless communication and reliable network infrastructure. Our comprehensive range of services, including internet connectivity, phone systems, intercoms, network solutions, IT support, physical damage restoration, and CCTV services, are tailored to meet your unique requirements. Trust our expertise to optimize your communication infrastructure and drive your business forward.
Note: These buttons below provide a list of services offered by Connect Global Communications. For detailed information about each service, please explore the corresponding service or check out our “Resources” page.
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Phone System Services
- Phone system installations
- Ringer problems
- Buzzing sound
- Low handset volume
- No dial tone
- IP phone jitter
Internet Connectivity Services
- Slow speeds
- Can’t access webpages
- WiFi not working
- Ethernet connectivity
Intercom Services
- Intercom system installations and configurations
- Intercom system troubleshooting and support
Access Point Installations
- Installation of Access Points (APs)
- Data jack installations
- Mounting brackets and enclosures
- Patch cord connections and routing
- Antenna positioning for optimal coverage
VoIP Solutions
- Voice over IP (VoIP) system setup and configuration
- VoIP troubleshooting and support
CCTV Services
- CCTV camera installations and configuration
- CCTV camera troubleshooting and support
IT Support Services
- IT support for network and telecommunication issues
- Troubleshooting and resolving network connectivity issues
- Installation, configuration, and maintenance of network devices (routers, switches, firewalls, NBN NTDs)
- Hardware diagnostics and repairs
- IT security assessments and recommendations
- IT consulting and technology planning
Network Solutions Services
- DOA (Dead on Arrival) equipment
- Dropouts
- Slow ping/latency
- No traffic passing
- LAN (Local Area Network) setup and troubleshooting
- WAN (Wide Area Network) setup and troubleshooting
Service Related Issues:
- Service hard down
- Faulty hardware (modem/switch/router)
- Service provider issues (network-related)
- Customer-originated issues
- Third-party-caused issues
On-Site Inspection/Assessment Services:
- On-site inspection/assessment only
- Unidentified issues requiring further investigation
- Unidentified issues potentially with no on-site problems (common observations)
- MDF (Main Distribution Frame) jumper issues
NBN Faulty Lines
(Physical Damage Services)
- Physical damage outside the property
- Physical damage inside the property
Rack Setup
- Design and installation of equipment racks
- Cable management and organization
- Server and networking equipment installation
- Power distribution and backup solutions
- Rack cooling and ventilation
- Equipment labeling and documentation
MDF Jumper Issues
- Diagnosis and troubleshooting
- Jumper reconnection or replacement
- Faulty jumper identification and rectification
- Testing and verification
- Documentation and labeling
Cloud PBX Installation Services
- Seamless Setup
- Professional Installation
- Quick and Easy Deployment
- Minimal Disruption
- Expert Configuration
- Comprehensive Onboarding
- Effortless Number Porting
- Skilled Rehanging Services
- Thorough Reprogramming Solutions
- Seamless Transitioning
- Optimal Reconfiguration